Careers - Grand Falls Casino & Golf Resort® Grand Falls Casino & Golf Resort® - Larchwood, Iowa - Careers

Supervisor (Dual Rate) - Security

We accept walk-in interviews every Thursday (non-holiday) from 1 PM until 4 PM.

Department:

Security

Summary:

Supervises shift in Security Shift Manager absence (i.e., assigned days off, in training, PTO, call-offs, FMLA, etc.). Assists Security Shift Manager when both are on duty by overseeing floor activity, freeing up the Shift Manager to do scheduling, reviews, etc. The Security Shift Supervisor helps to provide for a safe and secure environment for guests, employees, and company assets. Supervises security staff on assigned shift. Directs staff and assists in the handling of incidents and emergencies. Summons police/fire/medical agencies as needed. Follows all gaming regulations, oversees required drops.May schedule employees and assign tasks.

Essential Functions:

  • • Knowledge of Department Policies & Procedures and Internal Controls and stays up to date • Knowledge and response to Fire Panel/Fireworks Computer and knowledge of the various alarm states • Performs 1st Aid, CPR, AED and maintains current certification • Leads subordinates to provide exceptional guest service to internal/external guests. • Supervises security personnel during assigned shift during absence, PTO, FMLA, days off of Supervisor I, II, III, or Shift Manager. • Manages shift to provide for a safe and secure environment for guests, employees, and company assets in the absence of the shift manager. • Directs staff and assists in the handling of incidents and emergencies.   • Summons police/fire agencies as needed. • Follows all gaming regulations.   • Ensures all necessary documentation is completed, from daily activity logs to incident reports. • Oversees required drops.   • Schedules employees as necessary based upon activities during assigned shift. • Assigns daily tasks. • Assists Lead/Field Training Officers in coordination of training. • Provides input on performance evaluations to Shift Manager and/or Director.   • Provides input on performance evaluations to Shift Manager and/or Director. • Coaches employees for improvement and relays such issues to Shift Manager/Director. • Administers discipline as needed for minor infractions and relays such issues to Shift Manager/Director. • Upholds company rules, gaming regulations, and laws. • Develops personnel & motivates staff. • Special projects as assigned. • Other duties as assigned.

Required:

  • Qualifications: Knowledge of Department Policies &; Procedures and Internal Controls and stays up to date Knowledge and response to Fire Panel/Fireworks Computer and knowledge of the various alarm states Performs 1st Aid, CPR, AED and maintains current certification Leads subordinates to provide exceptional guest service to internal/external guests. Supervises security personnel during assigned shift during absence, PTO, FMLA, days off of Supervisor I, II, III, or Shift Manager. Manages shift to provide for a safe and secure environment for guests, employees, and company assets in the absence of the shift manager. Directs staff and assists in the handling of incidents and emergencies. Summons police/fire agencies as needed. Follows all gaming regulations. Ensures all necessary documentation is completed, from daily activity logs to incident reports. Oversees required drops. Schedules employees as necessary based upon activities during assigned shift. Assigns daily tasks. Assists Lead/Field Training Officers in coordination of training. Provides input on performance evaluations to Shift Manager and/or Director. Provides input on performance evaluations to Shift Manager and/or Director. Coaches employees for improvement and relays such issues to Shift Manager/Director. Administers discipline as needed for minor infractions and relays such issues to Shift Manager/Director. Upholds company rules, gaming regulations, and laws. Develops personnel & motivates staff. Special projects as assigned. Other duties as assigned.

Schedule:

Salary:

TBD

Grand Falls Casino & Golf Resort® is an Equal Opportunity Employer dedicated to non-discrimination in employment. We select the best qualified individual for the job based on job-related qualifications regardless of race, age, color, religion, sex, national origin, ancestry, marital status, sexual preference, disability or any other status protected by applicable law.

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