Grand Falls Logo

Grand Falls Casino & Golf Resort®
Directions | 877.511.4FUN
email | Facebook | Instagram | Twitter

Casino Hotel Events Promos Dining Spa Shop Group Sales Club
 
Thank you for your interest in Grand Falls Casino & Golf Resort®.
Position
Department
Description
Apply
Valet Clubhouse AttendantValetApply

Summary

The Valet Clubhouse Attendant is responsible for the first impression of Grand Falls and level of guest service Grand Falls provides. Clubhouse attendant will greet and welcome all guest in a professional and hospitable manner, interact with guest I a respectful, cheerful, and polite manner and effectively service the guest's needs.

Essential Functions

  • Guest Service
  • • Responsible for first impression of Grand Falls and level of guest service Grand Falls provides
  • • Always offer service with a smile
  • • Greet and welcome all guests in a professional and hospitable manner
  • • Thank departing guests for choosing Grand Falls, provide positive and memorable final moment of guest contact
  • • Interact with guests in a respectful, cheerful, and polite manner and effectively service the guest’s needs
  • • Open Casino doors for guests entering or departing
  • • Open all guest car doors when valet attendants are otherwise engaged
  • • Anticipate guest needs based on your guest service experience
  • • Assist with unloading or loading guest luggage or golf clubs
  • • Assist guests with the transportation or storage of guest luggage or golf clubs
  • • When needed, assist guests in and out of their vehicle as well as offer and retrieve wheelchairs as needed
  • • Assist guests with packages and/or it’s transportation to their room
  • • Assist valet attendants in serving guests, retrieving guest vehicle keys, and guest communication
  • • Direct guests as needed, answer inquiries pertaining to casino services, hotel registration of guests, and shopping, dining, entertainment, and travel directions
  • • Be informed of all events and promotions taking place at the hotel on a daily basis
  • • Proactively work to seek out ways in which to improve the guest experience  
  • Work Area
  • • Responsible for the cleanliness and upkeep of the porte-cochere , guest entrance, and Valet Club House
  • • Maintains clean and orderly appearance of the work area at all times
  • • Work closely with Valet attendants to ensure proper traffic flow
  • • Assists in maintaining cleanliness of shuttle vehicles
  • General Expectations
  • • Comply with Grand Falls policies, procedures, attendance and attire
  • • Willingness to work weekends, holidays, and/or flexible hours


Required



Schedule



Salary

TBD


Grand Falls Casino & Golf Resort® is an Equal Opportunity Employer dedicated to non-discrimination in employment. We select the best qualified individual for the job based on job-related qualifications regardless of race, age, color, religion, sex, national origin, ancestry, marital status, sexual preference, disability or any other status protected by applicable law.

Please Click Here To View Our Provisions of the Smoke Free Air Act.
Please Click Here To View Employee Rights & Responsibilities.