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Grand Falls Casino & Golf Resort®
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Position
Department
Description
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Server-Robert's FOHFood & BeverageApply

Summary

Provide friendly, responsive service to create an exceptional dining expirience for all of our guests. Each server's primary objective is to show our guests such a marvelous time, they will want to return again and again.

Essential Functions

  • Welcome and greet guests. Make all our guests feel comfortable and let them know you're there to personally take care of them.
  • Treat all guests with the same exceptional service. Do not judge or label our guests.
  • Smile and make eye contact.
  • Inform guests of specials and menu changes.
  • Make recommendations you genuinely feel your guests will enjoy.
  • Have complete knowledge of all menu items.
  • Answer questions about our food, beverages and other restaurant functions and services.
  • Take food and beverage order from guests, enter orders in our point-of-sale system which relays orders to the kitchen and bar.
  • Deliver food and beverages from kitchen and bar to guests.
  • Perform side work at the start and end of each shift as required by service station assignment. Use checklists provided.
  • Maintain clean service areas.
  • Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.
  • Help co-workers when not busy. Remember TEAMWORK!
  • Prepare final bill, present check to guest. Guest will pay cashier.
  • Be ready and willing to assist fellow servers as situations arise.
  • Be ready and willing to assist busperson with clearing and resetting tables.
  • Thank guests for their visit and invite them to return.
  • Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
  • Perform all other related tasks deemed necessary by management.


Required

  • IRGC License Required upon employment


Schedule



Salary



Grand Falls Casino & Golf Resort® is an Equal Opportunity Employer dedicated to non-discrimination in employment. We select the best qualified individual for the job based on job-related qualifications regardless of race, age, color, religion, sex, national origin, ancestry, marital status, sexual preference, disability or any other status protected by applicable law.

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