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Grand Falls Casino & Golf Resort®
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Housekeeping AideHotelApply


We look for caring and attentive associates focused on providing efficient services and the highest levels of quality and cleanliness. Hotel Checker is responsible for ensuring the cleanliness, and the proper process of maintaining rooms, maintaining a clean and organized facility, training employees, hiring and directing employees, tracking employee progress, knowing and maintaining safety requirements, and reporting and following up on maintenance issues.  More duties can be assigned at any point with this position as well.  This position has a direct impact on the guest experience while staying at Grand Falls Casino and Resort.

Essential Functions

  • Provide exceptional customer service to all internal and external customers. Perform job functions with attention to detail, speed, and accuracy. Follow directions thoroughly. Understand guest service needs and fulfill guest needs. Monitor and work cohesively with co-workers as part of a team. Must be punctual At the end of the day  empty trash  in dumpster/ restock transport cart for next day/ organize and restock linens and storage closets/ make rollaway beds/ turn in and track lost and found/ report any and all incidents properly. Answer questions regarding local area facilities and points of interest Notify proper departments of any reported problems with equipment and/or rooms. Carry out any reasonable request by management that does not place at risk your safety, security or integrity. Know and follow the hotel emergency procedures. Ability to work under frequent time pressure in an interruptive environment. Other duties as assigned/needed. A true desire to satisfy the needs of others in a fast paced environment. Refined verbal and written communication skills.      Ability to maintain a large staff with several internal areas. Ability to maintain inventory, staff, and other controllables. Ability to store requisition and utilize the proper chemicals for the washers Ability to operate automated ironer/folder Ability to fold linen and stack for storage Handle dirty and clean linens Ability  to weigh all loads for proper loading of washers and dryers Ability to properly dry different materials such as towels, fine linen, sheets, pillow cases Ability to perform daily cleaning duties in the laundry room



Full Time



Grand Falls Casino & Golf Resort® is an Equal Opportunity Employer dedicated to non-discrimination in employment. We select the best qualified individual for the job based on job-related qualifications regardless of race, age, color, religion, sex, national origin, ancestry, marital status, sexual preference, disability or any other status protected by applicable law.

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