Careers - Grand Falls Casino & Golf Resort® Grand Falls Casino & Golf Resort® - Larchwood, Iowa - Careers

Manager - Envrmntl Svcs




The Environmental Services Manager will work closely with the Maintenance Manager and Facilities Director in the day to day management of the Facilities Department . The EVS Manager  is  in charge of  managing, mentoring, coordinating and supporting all functions of the EVS department. Primary Duties include achieving safe, efficient completion of the custodial and janitorial workload and meeting the needs of all customers both internal and external while fostering and maintaining exceptional guest service standards. Additional duties include maintaining all cleaning equipment, overseeing waste disposal and recycling programs, managing warehouse receiving and operations. Assist with snow removal and other misc tasks as assigned.

Essential Functions:

  • Provide exceptional guest service to all customers.
  • Exhibit excellent interpersonal skills, including verbal, written, listening and feedback communications
  • Promote, Enforce and Execute a safety oriented work environment ensuring all company policies and procedures are implemented and followed
  • Provide accurate and concise written and verbal reports to Facility Director and other Management as required.
  • Supervise professional, technical and support staff on a day-to-day basis, including determining workloads and schedules, evaluating and training staff, approving and making hiring and termination recommendations. Responsible for performance management of all direct reports.
  • Maintain confidential, accurate documentation on employee performance while coaching, mentoring and encouraging performance excellence utilizing S.M.A.R.T. goals (Specific, Measurable, Attainable, Realistic, Timely)...following up with periodic performance evaluations and discussions.
  • Must exhibit a certain amount of proficiency in basic computer and software skills including email, word processing and spreadsheet data entry
  • Work within the guidelines of an approved budget, providing input and recommendations for future budget needs.
  • Provide daily work assignments and follow up satisfactory completion through inspections and the utilization of our CMMS (computerized maintenance management software) system
  • Maintain accurate timekeeping records and verifying and approving payroll requirements for your staff
  • Contact contractors and vendors directly when needed to assist in facility repairs
  • Implement and oversee all sanitation, waste disposal and housekeeping programs and methods
  • Educate and enforce safe cleaning methods with an emphasis on biohazard protection, Blood Born Pathogen and infectious disease hazards, and hazardous chemical handling
  • Knowledgeable in various cleaning techniques on several surfaces including, carpeting, tile, laminate, solid surface, porcelain, ceramic etc..
  • Assist in preparing for and executing any and all regulatory documents,inspections and or requirements
  • Be attentive to the conditions of the building and alert to potential guest safety issues
  • Research and provide information pertaining to facility improvement and capital projects.
  • Assist in establishing and maintaining an organized and orderly supplies warehouse
  • Understand the needs of a 24/7 facility and be prepared and available for emergency call in requirements to support the needs of your staff and the facility
  • Maintain a positive "can-do", "whatever it takes" attitude fostering teamwork and camaraderie between every department, employee, and guest at Grand Falls Casino and Resort


  • IRGC Licensing required.




Grand Falls Casino & Golf Resort® is an Equal Opportunity Employer dedicated to non-discrimination in employment. We select the best qualified individual for the job based on job-related qualifications regardless of race, age, color, religion, sex, national origin, ancestry, marital status, sexual preference, disability or any other status protected by applicable law.

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