Shift Manager - Security

Summary:

Manages shift to provide for a safe and secure environment for guests, employees, and company assets.  Supervises security staff on assigned shift.  Directs staff and assists in the handling of incidents and emergencies.  Summons police/fire agencies as needed. Follows all gaming regulations.  Oversees required drops.  

Essential Functions:

• Provides exceptional customer service to all internal and external customers.
• Leads subordinates to provide exceptional guest service to internal/external guests.
• Supervises security personnel during assigned shift.
• Manages shift to provide for a safe and secure environment for guests, employees, and company assets.  
• Directs staff and assists in the handling of incidents and emergencies.
• Summons police/fire agencies as needed.
• Follows all gaming regulations.
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• Ensures all necessary documentation is completed, from daily activity logs to incident reports.
• Oversees required drops.
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• Schedules employees and assigns tasks, staying within budgetary guidelines.
• Schedules days off.
• Approves payroll.
• Coordinates and/or facilitates training.
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• Conducts performance evaluations.
• Coaches employees for improvement.
• Administers discipline as needed.
• Upholds company rules, gaming regulations, and laws.
• Interviews and selects personnel as needed.
• Develops personnel.
• Motivates staff.
• Special projects.
• Other duties as assigned.

Required:

• Must be able to obtain all necessary licenses as required by local, state and federal governments.

Schedule:

Days

Salary:

$22.00 w/premium pay + Profit sharing