Shift Manager - Tables
- Home
- Employment
- Current Openings
- Shift Manager - Tables
Department:
Table Games
Summary:
Responsible to set and maintain a standard of performance by monitoring and assuring that procedures are in accordance with internal controls and I.R.G.C. rules and regulations.
Essential Functions:
- Provide exceptional customer service to all internal and external customers.
- Maintain security of games and adherence to established policies and procedures through continuous interaction with all table games personnel.
- Set-up daily card and dice impress and/or verification.
- Monitors the completeness and accuracy of the Player Tracking Forms and associated Pit paperwork.
- Monitors player development through the use of KONAMI, and the VIP TRACKING system.
- Assures proper spread of table games and recommends scheduling changes when necessary.
- Maintains ongoing communication with General Manager and Table Games Director.
- Authorized to provide all complimentary privileges per company policy.
- Responsible for the on-going training and grooming of mid-management personnel.
- Inform Table Games Director when disciplinary action may be needed.
- Acting Manager on Duty for the property when necessary.
- Perform all functions of personnel within span of control, as needed.
- Assure an environment which emphasizes cooperation, communication, and teamwork with all departments.
- Support compliance with all internal procedures and regulatory requirements, including those associated with underage and intoxicated guests.
- Support current law and policy to provide a work environment free from illegal and discriminatory behavior.
- Promote and ensure the safety and security of all guests and employees.
- Complete job duties with minimal supervision, maintain acceptable attendance, and use appropriate judgment and decision-making skills.
- Job duties, tasks, work hours, work requirements, and other duties as assigned may be added or changed at any time.
Required:
- Must hold a valid gaming license in accordance with the Iowa Racing and Gaming Commission regulations.
- Must complete all company-required training within designated time frames.
- Must obtain direct deposit within one week of start date.
Schedule:
varies
Salary:
55,640k + profit sharing
Grand Falls Casino & Golf Resort® is an Equal Opportunity Employer dedicated to non-discrimination in employment. We select the best qualified individual for the job based on job-related qualifications regardless of race, age, color, religion, sex, national origin, ancestry, marital status, sexual preference, disability or any other status protected by applicable law.
Please Click Here To View Our Provisions of the Smoke Free Air Act.
Please Click Here To View Employee Rights & Responsibilities.
Share:
FacebookTwitterLinkedInEmail LinkApply