Shift Manager - Tables

Summary:

Responsible to set and maintain a standard of performance by monitoring and assuring that procedures are in accordance with internal controls and I.R.G.C. rules and regulations.

Essential Functions:

• Provide exceptional customer service to all internal and external customers.
• Maintain security of games and adherence to established policies and procedures through continuous interaction with all table games personnel.
• Set-up daily card and dice impress and/or verification.
• Monitors the completeness and accuracy of the Player Tracking Forms and associated Pit paperwork.
• Monitors player development through the use of KONAMI, and the VIP TRACKING system.
• Assures proper spread of table games and recommends scheduling changes when necessary.
• Maintains ongoing communication with General Manager and Table Games Director.
• Authorized to provide all complimentary privileges per company policy.
• Responsible for the on-going training and grooming of mid-management personnel.
• Inform Table Games Director when disciplinary action may be needed.
• Acting Manager on Duty for the property when necessary.
• Perform all functions of personnel within span of control, as needed.
• Assure an environment which emphasizes cooperation, communication, and teamwork with all departments.
• Support compliance with all internal procedures and regulatory requirements, including those associated with underage and intoxicated guests.
• Support current law and policy to provide a work environment free from illegal and discriminatory behavior.
• Promote and ensure the safety and security of all guests and employees.
• Complete job duties with minimal supervision, maintain acceptable attendance, and use appropriate judgment and decision-making skills.
• Job duties, tasks, work hours, work requirements, and other duties as assigned may be added or changed at any time.

Required:

• Must hold a valid gaming license in accordance with the Iowa Racing and Gaming Commission regulations.
• Must complete all company-required training within designated time frames.
• Must obtain direct deposit within one week of start date.

Schedule:

varies

Salary:

55,640k + profit sharing