Job Posting - Grand Falls Casino & Golf Resort® Grand Falls Casino & Golf Resort® - Larchwood, Iowa - Careers

We accept walk-in interviews every non holiday Thursday from 1pm till 4pm

Entertainment Coordinator

Department:

Marketing

Summary:

Coordinate all in-house entertainment for the resort.  Assist with special events and other aspects of marketing when needed.  

Essential Functions:

  • • Contact agencies to provide entertainer availability.
  • • Negotiate entertainer contract based on predetermined company requirements (budget).
  • • Book suggested entertainers based on Marketing Director and General Manager’s requests.
  • • Contract external production company to provide entertainment sound, backline, and lighting (production).
  • • Present completely negotiated entertainment and production contracts to Marketing Director and/or General Manager for approval.
  • • Supervise set up and tear down of each event.
  • • Book local entertainers for Show Lounge based on marketing schedule.
  • • Supervise local entertainment for presentation and sound quality.
  • • Create pro-forma and post-forma analyses for each event with the assistance of the Marketing Director.
  • • Assists Advertising Coordinator, Promotions Coordinator, and Group Sales Manager in coordinating special events, fairs, and community projects.
  • • Manage Showare ticketing system, ticket sales, ticket stock, distribution, and reporting.
  • • Assist Gift Shop with all aspects of the ticketing system (i.e. training, software issues, guest complaints, etc.).  
  • • Resolves customer complaints and issues via letter, phone calls, e-mail, and/or personal meetings.
  • • Assist with all advertising, retail, and promotions, when needed.  
  • • Provide exceptional customer service to all internal and external customers.
  • • Ensures proper department uniform, appearance, and grooming standards are followed.
  • • Complies with all Iowa Racing and Gaming Commission Rules and Regulations and any other local, state, or federal guidelines.
  • • Must be able to be approved for and maintain a valid gaming license.
  • • Attends all company required training.
  • • Adheres to all safety guidelines.
  • • Meets company attendance requirements.
  • • May be required to work days, nights, weekends and holidays.
  • • Other duties as assigned.
  • • Must be able to bend, stoop, lift up to 50 lbs., and move equipment around on a weekly basis.

Required:

  • • Contact agencies to provide entertainer availability.
  • • Negotiate entertainer contract based on predetermined company requirements (budget).
  • • Book suggested entertainers based on Marketing Director and General Manager’s requests.
  • • Contract external production company to provide entertainment sound, backline, and lighting (production).
  • • Present completely negotiated entertainment and production contracts to Marketing Director and/or General Manager for approval.
  • • Supervise set up and tear down of each event.
  • • Book local entertainers for Show Lounge based on marketing schedule.
  • • Supervise local entertainment for presentation and sound quality.
  • • Create pro-forma and post-forma analyses for each event with the assistance of the Marketing Director.
  • • Assists Advertising Coordinator, Promotions Coordinator, and Group Sales Manager in coordinating special events, fairs, and community projects.
  • • Manage Showare ticketing system, ticket sales, ticket stock, distribution, and reporting.
  • • Assist Gift Shop with all aspects of the ticketing system (i.e. training, software issues, guest complaints, etc.).  
  • • Resolves customer complaints and issues via letter, phone calls, e-mail, and/or personal meetings.
  • • Assist with all advertising, retail, and promotions, when needed.  
  • • Provide exceptional customer service to all internal and external customers.
  • • Ensures proper department uniform, appearance, and grooming standards are followed.
  • • Complies with all Iowa Racing and Gaming Commission Rules and Regulations and any other local, state, or federal guidelines.
  • • Must be able to be approved for and maintain a valid gaming license.
  • • Attends all company required training.
  • • Adheres to all safety guidelines.
  • • Meets company attendance requirements.
  • • May be required to work days, nights, weekends and holidays.
  • • Other duties as assigned.
  • • Must be able to bend, stoop, lift up to 50 lbs., and move equipment around on a weekly basis.

Schedule:

Full-Time

Salary:

DOE

Grand Falls Casino & Golf Resort® is an Equal Opportunity Employer dedicated to non-discrimination in employment. We select the best qualified individual for the job based on job-related qualifications regardless of race, age, color, religion, sex, national origin, ancestry, marital status, sexual preference, disability or any other status protected by applicable law.

Please Click Here To View Our Provisions of the Smoke Free Air Act.
Please Click Here To View Employee Rights & Responsibilities.