V.I.P. Hosts
The Player Development Team (a.k.a. our VIP Hosts) is here to make your trip unforgettable, whether it's your first or your 100th visit. Contact our friendly VIP Hosts to make dinner reservations, hotel reservations, set up tee times or for advice on how to make the most of your Grand Falls Casino & Golf Resort® stay. They exemplify great customer service and are here to exceed your expectations!
Paige Stolsmark
V.I.P. Player Development Supervisor
Email Me More About MePaige Stolsmark
Paige seamlessly balances her casino players and overseeing the VIP Host staff. She started with us in 2013 in the Gift Shop and, after coming on board full-time, she was quickly promoted to the VIP Host position and then to the VIP Player Development Supervisor just a couple of years later.
She was nearly full-term with her son, Trey, at the time of her promotion, so her players ask about him often! That's her favorite part of the job, letting people get to know her and vice versa. She describes it as getting to work with your friends. Paige is very happy with her current team and, of course, adores the players. To boot, she gets to work with her mom, René Stolsmark, the Assistant Hotel Director and Group Sales Manager. For all of those reasons, she plans to stick around a very long time!
Fun Fact:
Paige has an affinity for good music. Next time you see her, ask her how she got the nickname "Polka Paige!"
Amanda Pike
V.I.P. Host
Email Me More About MeAmanda Pike
Amanda can plan your entire weekend (hopefully using comps) while styling your hair and mixing you a cocktail, simultaneously. That's how talented she is! Born and raised in Rock Rapids, Iowa, Amanda felt a pull to the beaches in Florida a few years back. After spending some time down south working as a cosmetologist and bartender, she felt equipped to move back to the Midwest and take care of our casino guests full-time! The relationships she's found herself building have become near and dear to her heart and are easily the favorite part of her VIP Hosting job. Doesn't this make you want to join the Resort Club?
The mother of one is proud to be the face of the casino for those who need her!
Fun Fact:
Amanda knows how to surf!
Dakota Bertelsen
V.I.P. Host
Email Me More About MeDakota Bertelsen
We're excited to say that Dakota is a Grand Falls lifer! Her first job was working as a Robert's Buffet table busser. She also lifeguarded for us in the summer and worked as a housekeeping supervisor in the winter.
After moving away to pursue an education in marketing and economics at South Dakota State University, she moved back to the area and applied as a VIP host...and we're so glad she did! As she finishes up her college work online, her goal is to continue working at Grand Falls in a more marketing-oriented role. Since Dakota joined us in 2013, she's confessed to extensive learning. She loves everything about the casino life and guest service, including meeting interesting people. Watch out, GM, she's coming for you!
In addition to enjoying her work, studies and home life (including her bloodhound), Dakota likes to ride horses and take long walks on the beach. Please say hello next time you see her!
Fun Fact:
Dakota once fell out of the window of a two-story building...and broke zero bones!
Mallory Koutz
V.I.P. Host
Email Me More About MeMallory Koutz
Our newest VIP is a force to be reckoned with! Before coming to Grand Falls, Mallory spent time teaching preschoolers and then caring for elderly in the healthcare setting (nursing homes and assisted living facilities), which set her up perfectly to work the casino floor. Your every wish is her command! She's thankful to remain engaged with the elderly, a favorite part of her old job, and loves meeting new people who are in much better spirits than her previous clientele! We're so lucky to have her on the VIP Host team and what we love about Mallory - besides everything - is her ability to adapt and learn quickly!
Fun Fact:
Mallory loves professional wrestling! She's the nicest person you'll ever meet but stay on her good side because she knows the Stone Cold Stunner.