Host/Cashier - Big Drop Cafe

Summary:

The Big Drop Cashier is responsible for welcoming guests, operating the POS cash registers, serving meals while providing friendly and responsive guest service to all customers to create an exceptional dining experience.  This position also prepares meals & the bill, and performs side work to prepare for the next shift.

Essential Functions:

• Provide exceptional guest service to all customers.
• Greet and inform guests of any specials or recommendations.
• Operate the Micros terminal, collect payments, and make change.
• Take orders and answer questions regarding the menu & casino events.
• Keep and accurate count of money in cash drawer.
• Maintain knowledge of outlet layout, menu items, and nightly features.
• Respond promptly and courteously to any requests.
• Keep dining area neat and clean at all times (chairs, tables, floors).
• Perform assigned side-work duties.
• Report all guest incidents and complaints immediately to supervisor.
• Smile and make eye contact with all guests.
• Perform all other related tasks deemed necessary by management.
• Keep all items stocked.

Required:

• Must be eighteen (18) years of age or older.
• Good verbal and written communication skills, in English.
• Must be able to stand for up to seven (7) hours.
• Must be able to obtain all required certifications.
• TIPS certification on property.
• Pre-employment drug test required.  Arranged by Grand Falls upon offer of employment.

Schedule:

Varies

Salary:

$11.62 w/premium pay + tips + profit sharing