Careers - Grand Falls Casino & Golf Resort® Grand Falls Casino & Golf Resort® - Larchwood, Iowa - Careers

Supervisor - Count

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Department:

Controller

Summary:

The Count Team Supervisor is responsible for the day to day operations of the count process.  The Count Team Supervisor supervises all Count Team Associates Level I and II and ensures that count procedures and IRGC rules and regulations are being followed. The Count Team Supervisor is responsible for accurately counting and recording the uncounted money and chips from the table game boxes - the Table Drop.  The Table Drop is counted daily.  On Tuesdays, Wednesdays, Thursdays, Saturdays and Sundays, the Table Drop is counted at 7:00 a.m.The Count Team Supervisor is responsible for performing the Slot Drop on Mondays and Fridays which starts at 3:00 a.m.  A Slot Drop is where money is emptied from each slot machine.  The Count Team Supervisor places an empty bill validator box by every machine on the floor.  Then the Count Team Supervisor opens the machine doors and pulls out the full bill validator box and replaces it with the empty bill validator box.  This procedure is followed until every slot machine has been emptied.  The full bill validator boxes are taken to the count room where they will be emptied into a currency counter machine.  The Count Team Supervisor is responsible for accurately counting and recording the money and slot machine vouchers from the Slot Drop.  

Essential Functions:

  • • Provide an exceptional guest service to all customers.
  • • Supervising the Count Team Associates Level I and II throughout the shift.  
  • • Ensures that all polices and IRGC rules and regulations are being followed.   
  • • Responsible for communicating shift activities to the Cage/Count Manager.
  • • Responsible for accurately counting and recording the uncounted money, chips and slot vouchers from the Table and Slot Drops.
  • • Operating the computer equipment correctly to ensure accuracy in the reports that are given to Accounting and IRGC.
  • • Count Team Supervisor’s shift is not over until all the uncounted money has been counted and verified.
  • • Ensures that all daily paperwork is brought to Accounting and IRGC.
  • • Attends all mandatory meetings and company required training.
  • • Adheres to the employee handbook.
  • • Adheres to all safety guidelines.
  • • Meets company attendance policy.
  • • May be required to work days, nights, weekends and holidays.
  • • Performs other duties as assigned.

Required:

Schedule:

Salary:


Grand Falls Casino & Golf Resort® is an Equal Opportunity Employer dedicated to non-discrimination in employment. We select the best qualified individual for the job based on job-related qualifications regardless of race, age, color, religion, sex, national origin, ancestry, marital status, sexual preference, disability or any other status protected by applicable law.

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